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Messages containing the following information will receive no response from us:

  1. Those violating laws, regulations of People’s Republic of China or the policy of reform and opening up or Four Fundanmental Principles
  2. Those starting rumours, casting aspersions, or attacking one’s character
  3. Those questions raised according to questionable facts
  4. Those with advertisments

We will give our response to your message which we think we are obliged to response within five working days. Those who expect response from us please do tell us how we can contact you.

Information mailbox tips:

  • Any blanks with *** should be completed.
  • An information code will be automatically produced when you deliver your letter. Please keep this code so that you can find your response from us.
  • Please provide accurate and complete information of yourself so that we can give you prompt response.
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