Main responsibilities:

1. To see that people's petitions and appeals to the Municipal Party Committee and the Municipal Government are properly and timely handled and to inform them of important suggestions, opinions and problems indicated therein; to give comprehensive analyses of the information gathered through the open channel, and conduct investigations, and finally advance solutions.

2. To see after the incoming letters, visits and phone calls forwarded by higher authorities, the Municipal Party Committee and the Municipal Government, and transfer them to the relevant government agencies at the city and county level, and supervise the processing of these complaints.

3. To assist and coordinate the processing of important cases, or people's collective visits to the provincial and State governments, or other contingencies; to assist in keeping in order visits to the Municipal Party Committee and the Municipal Government.

4. To provide guidance for handling people's complaints; to organize the training of the people in charge of these responsibilities and guide, coordinate and promote office automation of the Bureau.

5. To study and draft relevant policies, local codes and regulations; to be responsible for the publicity work, extract experience from handling these cases and spread it; to propose suggestions and opinions for getting the work better done.

6. To undertake other tasks assigned by the Municipal Party Committee and the Municipal Government.

Add: 61 Xianqian St., Ningbo
Postcode: 315000
Fax: (86-574) 87281267
Tel: (86-574) 87182377